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Terms and Conditions

Terms and Conditions

Welcome to BillSpark LLC (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our services, including billing automation, claims management, revenue optimization, and related support services, whether accessed through our website, software platform, or directly through our representatives.

By using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Client Responsibilities

Clients of BillSpark LLC agree to:

  • Provide accurate, complete, and up-to-date billing and payer information.
  • Comply with all applicable federal, state, and local regulations, including HIPAA and HITECH (if handling medical data).
  • Respond promptly to requests for information or documentation.
  • Notify BillSpark LLC of any changes in business details, systems, or credentials relevant to our services.

 

3. Fees and Payment

  • Fees for services are outlined in a separate Service Agreement.
  • Payments must be made in accordance with the terms specified in the Service Agreement.
  • Late payments may incur interest or penalties as described in the agreement.

 

4. Confidentiality and Data Security

BillSpark LLC is committed to maintaining the confidentiality and security of all client information.

  • We implement administrative, technical, and physical safeguards to protect sensitive and proprietary data.
  • Clients agree to transmit confidential information only through secure and authorized channels.

If applicable, BillSpark will handle any Protected Health Information (PHI) in compliance with HIPAA regulations.

5. Compliance with Laws

BillSpark LLC complies with all applicable laws and regulations governing billing, data privacy, and financial reporting. Clients are responsible for ensuring that their own operations and submissions remain compliant with relevant laws.

6. Limitation of Liability

To the fullest extent permitted by law, BillSpark LLC shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, revenue, or business opportunities, arising out of or in connection with the use of our services or website.

7. Termination

Either party may terminate the engagement with written notice as defined in the Service Agreement. Upon termination, all outstanding payments become immediately due. Any obligations related to confidentiality and data security will survive termination.

8. Changes to Terms

BillSpark LLC reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website or services following any changes constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which BillSpark LLC is registered, without regard to its conflict of law provisions.

10. SMS Communication Policy

SMS Consent and Communication

Your consent is required before receiving SMS messages from BillSpark. Any phone numbers or SMS consent information collected will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you consent to receive text messages, you may receive notifications such as:

  • Service updates
  • Billing reminders
  • Support follow-ups
  • Account verification or maintenance alerts

Example:
“Hello, this is a reminder from BillSpark regarding your latest billing update. Reply STOP to unsubscribe at any time.”

Fees

Standard message and data rates may apply depending on your mobile carrier.

Opt-In and Opt-Out

  • Opt-In: You can opt in to receive SMS messages by completing an online contact us form.
  • Opt-Out: You may opt out at any time by replying “STOP” to any BillSpark message or contacting us at support@billspark.io

 

Help

For assistance, reply “HELP” to any BillSpark message or contact our team directly at support@billspark.io or visit our website at www.billspark.io

Additional Options:
If you do not wish to receive text messages, you may simply choose not to check the SMS consent box on any of our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply
  • You may opt out at any time by texting “STOP”
  • For assistance, text “HELP” to (720) 414-6596 or contact us
  • Message frequency may vary


For more details, please refer to our
Privacy Policy and Terms and Conditions pages on our website.

11. Conditions of Use

By using this website, you certify that you have read, understood, and agree to comply with these Terms. If you do not wish to be bound by this Agreement, you should discontinue use of the website immediately.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact:

📧 Email: info@billspark.io 🌐 Website: www.billspark.io

BillSpark LLC grants access to this website, its software, and its services solely to users who accept these Terms in full.