Privacy Policy
At BillSpark LLC (“BillSpark,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal and business information. This Privacy Policy outlines how we collect, use, share, and safeguard the information we receive through our website, software, and related billing and automation services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Includes your name, address, email, phone number, and other contact details.
Billing and Health Information
Includes billing records, insurance information, financial details, and treatment or claim-related data required to perform billing or claims management services.
Technical Information
Includes your IP address, browser type, operating system, device identifiers, and website usage data automatically collected when you visit our site.
SMS Opt-In Consent and Phone Numbers
We may collect mobile opt-in consent and phone numbers for SMS communication purposes.
BillSpark does not share or sell this information to any third party or affiliate for marketing purposes.
3. Sharing of Information
We do not sell your personal, financial, or business information. We may share data only with:
- Authorized BillSpark personnel and service providers directly involved in billing or operational processes.
- Business partners, healthcare providers, or payers necessary for claim or payment processing.
- Legal, governmental, or regulatory bodies as required by law (including HIPAA compliance and audit purposes).
4. Data Security
We use administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
All sensitive data is encrypted and securely stored, with access restricted to authorized personnel only.
5. HIPAA Compliance
BillSpark complies fully with the Health Insurance Portability and Accountability Act (HIPAA). We maintain the confidentiality, integrity, and security of all Protected Health Information (PHI) handled in our operations.
6. Your Rights
You have the right to:
- Access and request a copy of your personal or billing information.
- Request corrections to any inaccurate or incomplete data.
- Limit or withdraw consent for data sharing where applicable.
Requests may be submitted to our support team using the contact information provided below.
7. Third-Party Links
Our website may include links to external websites. BillSpark is not responsible for the privacy practices or content of these external sites.
We encourage users to review the privacy policies of any third-party sites before providing personal information.
8. Changes to This Policy
BillSpark reserves the right to modify or update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services indicates your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
📧 Email: info@billspark.io
🌐 Website: www.billspark.io
SMS Communication Disclosure
By checking the consent box or opting in through any of our forms, you agree to receive SMS messages from BillSpark LLC regarding service updates, billing notifications, and account-related communications.
- Opt-out: Reply STOP at any time to unsubscribe.
- Help: Text HELP for assistance or contact our support team at support@billspark.io.
- Message and data rates may apply depending on your carrier.
- Message frequency may vary based on your activity and service engagement.
For more information, visit our Privacy Policy anytime at www.billspark.io/privacy-policy.